Job Detail

Turbo Your Career

BMTS Technology is a globally active manufacturer of exhaust turbochargers. We're an established partner to the automotive industry and develop and produce exhaust turbochargers for cars, light commercial vehicles and off-highway applications. Our name stands for highest quality standards, efficiency and longevity and is associated with our constant striving towards improving the efficiency of our products while making them more environmentally friendly at the same time.

As your future employer, we offer you entry-level opportunities and individual professional development. At BMTS you work on exciting, challenging and international projects and benefit from a flexible working time model, sufficient freetime for personal development and a pleasant working atmosphere.

For our location in Novi Sad we are looking for a:

IT SAP Business Process Consultant

Job Id: NOS.0007

Your tasks:

  • Primary contact to internal customers (SAP Key Users) for the SAP Service Support process: receiving requests (tickets) from SAP Key Users for incidents and reacts on them within the Service Management framework (SLAs, escalation rules, etc.) – analysis, troubleshooting, fixing
  • Supports SAP KUs in their daily work in terms of optimizations, Requests for Change and in creation of user documentation (Work Instructions)                                                                                                              
  • Collaborates with SAP Analyst and KUs in creation of Requests for Change for 3rd parties and in implementation of changes (testing process & documentation)
  • Collaborates with MES developers & support in troubleshooting and optimization of the integrated information system in operations and finance
  • Participates in creation of IT standards for SAP solutions and business processes
  • Works with external partners (customers and suppliers) in configuration and troubleshooting of EDI connections
  • Creates operational reports, documentation and usage reports for KUs and management
  • Investigates opportunities for improvement of business process automation in SAP

Your profile:

  • Good (Key User level) knowledge of SAP as a user
  • Excellent knowledge of at least one business process area from company’s key processes (Logistics, FI-CO, Production) 
  • Minimum of 10 years of experience in own business process and experience as SAP Key User
  • Affinity for learning, providing support and investigation
  • English language
  • Problem-solving techniques, decision making, root cause analysis
  • People management skills, coaching